Who we serve
One dispatch line for the owners and operators who keep buildings running.
Property managers, landlords, multi family operators, commercial owners, condo corporations, institutional asset holders, real estate investors, and trade partners across Canada and the US.
Industries
Ten audience programs.
Bridgepoint runs dedicated service programs for the audiences that own and operate the buildings we maintain. Pick the program that matches your asset class to see how the dispatch model works for you.
Who we serve
Property Managers
Single dispatch line for property management portfolios across Canada and the US.
Who we serve
Landlords
Maintenance service for landlords with one or many rental properties across Canada and the US.
Who we serve
Multi Family Buildings
Building wide maintenance for apartment complexes, walk ups, and multi family portfolios.
Who we serve
Commercial Property Owners
Commercial property maintenance for office, retail, industrial, and mixed use assets.
Who we serve
Residential Property Owners
Maintenance service for residential property owners. Single homes and small portfolios.
Who we serve
Retail and Office
Maintenance service for retail centers, office buildings, and mixed use commercial space.
Who we serve
Condominium Corporations
Maintenance and capital project service for condominium corporations and condo property managers.
Who we serve
Institutional Asset Holders
Maintenance partner for institutional real estate portfolios. Pension funds, REITs, family offices.
Who we serve
Real Estate Investors
Maintenance service for active real estate investors. Renovations, turnovers, and recurring service.
Who we serve
Trades and Subcontractors
Sub work, overflow dispatch, and partnership programs for licensed trade companies.
How dispatch works
From the first call to the closeout photo.
Every Bridgepoint work order moves through the same four-step flow. Documented at every step so property managers and asset owners can audit any visit.
- 01
Live dispatcher answers
A dispatcher captures the address, the issue, and the property type, then writes the work order against the right trade line.
- 02
Licensed trade is routed
The matching trade is routed to the nearest licensed truck. ETA is written to the work order and emailed before the visit.
- 03
Scoped and quoted on site
The tech walks the issue, photographs the condition, and quotes a flat rate before any tools come out. Approve in person or forward the quote to the property manager.
- 04
Photo documented closeout
Photos, license number, and a line-item invoice land in your inbox within seven days. Every job audit ready if an insurance claim or property transfer follows.
Case file
Twelve trade lines on one accountable dispatch desk.
A Greater Toronto Area residential portfolio handed twelve trade lines to Bridgepoint on a single dispatch number. Master account billing. Photo documented work orders on every visit. The asset manager now runs one report at month end instead of chasing six different vendors for invoices.
Built for
The owners and operators we run service for.
Bridgepoint runs dedicated programs for the audiences that own and operate buildings. Pick the program that matches your asset class for the full dispatch model.
Program
Property managers
Single dispatch, consolidated billing, portfolio reporting across the buildings you run.
See the program
Program
Multi family operators
In-unit emergency response and recurring common-area service on one work order line.
See the program
Program
Commercial owners
Office, retail, and industrial. Code-compliance, mechanical, and trade work on a single billing account.
See the programOne dispatch line
Twelve trade lines on one accountable dispatch desk.
Plumbing, electrical, HVAC, carpentry, drywall and paint, general repairs, preventative maintenance, unit turnovers, commercial contracting, tenant fit outs, facility maintenance, and building upkeep. One number routes them.
Same day
Standard requests scheduled inside one business day.
Licensed trades
License numbers print on every work order.
Quote first
Flat rate scoped on site before tools come out.
Documented
Photos, line item invoicing, audit ready records.
Get in touch
Ready to set up maintenance across Canada and the US?
Talk to a Bridgepoint dispatcher about an emergency, scheduled service, or a portfolio maintenance contract.