01 / ScopeCommon element maintenance
Lobby, corridor, parking, mechanical room, and exterior maintenance. Documentation suitable for board review.
Talk to dispatch
Who we serve
Condominium Corporations
Maintenance and capital project service for condominium corporations and condo property managers.
One
Single point of contact
Portfolio
Bulk dispatch and reporting
Photo
Documented work order
Net 30
Master account billing
Who we serve
Built for condominium corporations.
Bridgepoint Maintenance serves condominium corporations across Canada and the US. Our service line handles common element maintenance, in suite emergency response, capital projects, and the recurring service required by reserve fund studies. Property management companies servicing condo corporations use us as the trade and project layer behind their account.
Common element maintenance
Lobby, corridor, parking, mechanical room, and exterior maintenance. Documentation suitable for board review.
In suite emergency response
Twenty four hour in suite emergency response for owner units. Active leaks, no power, and other urgent calls.
Reserve fund work
Capital projects identified by the reserve fund study. Roof, mechanical, building envelope, and major systems.
Owner unit chargeback support
Documentation that supports board chargeback of in suite work to the unit owner where appropriate.
Board and meeting support
Quarterly or annual reports to the board with work order history, response times, and capital planning notes.
Specialty vendor coordination
Coordination with elevator, fire alarm, sprinkler, and other specialty vendors required by code.
Why owners and managers call Bridgepoint
Condominium corporations require documentation and process that match the governance model. Board votes, reserve fund studies, and owner chargebacks all need clean paperwork. Our service model is built for that documentation rigor. Every work order ties back to the right ledger account and the right party.
What to expect when you call
- 1Live dispatcher answers, captures the address, the issue, and the property type. Shutoff or safe state guidance over the phone while the truck rolls.
- 2Licensed trade is routed and an ETA written to the work order. You see the dispatch confirmation in your inbox.
- 3Tech scopes on site, photographs the condition, and quotes a flat rate before any tools come out. Approve in person or forward to the listed property manager.
- 4Closeout work order with photos, license number, and a follow up call lands in your inbox within seven days.
Scope of work
Everything covered under condo corps.
Each work line below routes through the same dispatch desk. Tell us which one matches the issue and we will route the right licensed trade.
01 / Scope
02 / ScopeIn suite emergency response
Twenty four hour in suite emergency response for owner units. Active leaks, no power, and other urgent calls.
Talk to dispatch
03 / ScopeReserve fund work
Capital projects identified by the reserve fund study. Roof, mechanical, building envelope, and major systems.
Talk to dispatch
04 / ScopeOwner unit chargeback support
Documentation that supports board chargeback of in suite work to the unit owner where appropriate.
Talk to dispatch
05 / ScopeBoard and meeting support
Quarterly or annual reports to the board with work order history, response times, and capital planning notes.
Talk to dispatch
06 / ScopeSpecialty vendor coordination
Coordination with elevator, fire alarm, sprinkler, and other specialty vendors required by code.
Talk to dispatchHow dispatch works
From the first call to the closeout photo.
Every Bridgepoint work order moves through the same four-step flow. Documented at every step so property managers, owners, and accountants can audit any visit.
- 01
Live dispatcher answers
A dispatcher captures the address, the issue, and the property type, then writes the work order against the right trade line.
- 02
Licensed trade is routed
Condo Corps routes to the nearest licensed trade. ETA is written to the work order and emailed before the truck rolls.
- 03
Scoped and quoted on site
The tech walks the issue, photographs the condition, and quotes a flat rate before any tools come out. Approve in person or forward the quote to the property manager.
- 04
Photo documented closeout
Photos, license number, and line-item invoice land in your inbox within seven days. Every job is audit ready if an insurance claim or property transfer follows.
Case file
Condo Corps program running on a Greater Toronto Area portfolio.
Bridgepoint picked up a recurring condo corps program across a Greater Toronto Area residential portfolio. Single dispatch line. Master account billing. Photo-documented work orders on every visit. The asset manager runs one report at month end instead of chasing six different vendors for invoices.
1
Dispatch number
12
Trade lines
Net 30
Master billing
100%
Photo closeout
Built for
The owners and operators who keep buildings running.
Bridgepoint runs dedicated programs for the audiences that own and operate buildings. Pick the program that matches your asset class for the full dispatch model.
Program
Property managers
Single dispatch, consolidated billing, portfolio reporting.
See the programProgram
Multi family operators
In-unit emergency response and recurring common-area service.
See the programProgram
Commercial owners
Office, retail, industrial. Code-compliance and mechanical work.
See the programOther industries we serve
FAQ
Condo corporation FAQ.
Common questions on board reporting, common element repairs, reserve fund work, and resident communication for condo corporations.
Yes. Most of our condo work comes through the property management company on behalf of the corporation.
Yes. Capital projects identified by the RFS are scoped and project managed by our commercial contracting team.
Work order documentation supports chargeback decisions made by the board. We invoice the corporation and the corporation handles owner billing.
Yes for major projects and reviews. Quarterly or annual project lead presence available on contract.
Get in touch
One trade partner across the building.
Common elements, reserve fund work, and resident requested repairs on one dispatch line. Call to brief the board.