01 / ScopeAccount based dispatch
Priority routing on portfolio accounts. Tenant calls, property manager calls, and after hours calls hit the same number and route by the building.
Talk to dispatchWho we serve
Property Managers
Single dispatch line for property management portfolios across Canada and the US.
One
Single point of contact
Portfolio
Bulk dispatch and reporting
Photo
Documented work order
Net 30
Master account billing
Who we serve
Built for property management portfolios.
Bridgepoint Maintenance is built for property managers. The pain we solve is vendor sprawl. Most property management companies juggle ten to forty vendors per portfolio across plumbing, electrical, HVAC, drywall, painting, locks, and the long tail of small repairs. We consolidate that into one dispatch line, one account, and one work order trail across every trade and every property.
Account based dispatch
Priority routing on portfolio accounts. Tenant calls, property manager calls, and after hours calls hit the same number and route by the building.
Work order software integration
Intake from major property management systems. Status updates, photos, and closeout notes back into your portfolio system.
Consolidated billing
Monthly invoices grouped by property, by category, or by owner. Net thirty available on approved accounts.
Recurring service contracts
Preventative maintenance contracts per building, scheduled to match the asset class and the owner expectation.
Unit turnover programs
Multi trade unit turnover service with consistent paint, hardware, and finish specs across the portfolio.
Portfolio reporting
Monthly reports with response times, spend by category, work order history, and recommended capital planning items.
Why owners and managers call Bridgepoint
Property managers tell us the same story. Too many vendors. Too much chasing. Not enough documentation when something goes wrong. Our model fixes all three. One number for the portfolio. One project lead inside Bridgepoint on your account. One paper trail that survives an audit, an insurance claim, or an owner review.
What to expect when you call
- 1Live dispatcher answers, captures the address, the issue, and the property type. Shutoff or safe state guidance over the phone while the truck rolls.
- 2Licensed trade is routed and an ETA written to the work order. You see the dispatch confirmation in your inbox.
- 3Tech scopes on site, photographs the condition, and quotes a flat rate before any tools come out. Approve in person or forward to the listed property manager.
- 4Closeout work order with photos, license number, and a follow up call lands in your inbox within seven days.
Scope of work
Everything covered under property managers.
Each work line below routes through the same dispatch desk. Tell us which one matches the issue and we will route the right licensed trade.
01 / Scope
02 / ScopeWork order software integration
Intake from major property management systems. Status updates, photos, and closeout notes back into your portfolio system.
Talk to dispatch
03 / ScopeConsolidated billing
Monthly invoices grouped by property, by category, or by owner. Net thirty available on approved accounts.
Talk to dispatch
04 / ScopeRecurring service contracts
Preventative maintenance contracts per building, scheduled to match the asset class and the owner expectation.
Talk to dispatch
05 / ScopeUnit turnover programs
Multi trade unit turnover service with consistent paint, hardware, and finish specs across the portfolio.
Talk to dispatch
06 / ScopePortfolio reporting
Monthly reports with response times, spend by category, work order history, and recommended capital planning items.
Talk to dispatchHow dispatch works
From the first call to the closeout photo.
Every Bridgepoint work order moves through the same four-step flow. Documented at every step so property managers, owners, and accountants can audit any visit.
- 01
Live dispatcher answers
A dispatcher captures the address, the issue, and the property type, then writes the work order against the right trade line.
- 02
Licensed trade is routed
Property Managers routes to the nearest licensed trade. ETA is written to the work order and emailed before the truck rolls.
- 03
Scoped and quoted on site
The tech walks the issue, photographs the condition, and quotes a flat rate before any tools come out. Approve in person or forward the quote to the property manager.
- 04
Photo documented closeout
Photos, license number, and line-item invoice land in your inbox within seven days. Every job is audit ready if an insurance claim or property transfer follows.
Case file
Property Managers program running on a Greater Toronto Area portfolio.
Bridgepoint picked up a recurring property managers program across a Greater Toronto Area residential portfolio. Single dispatch line. Master account billing. Photo-documented work orders on every visit. The asset manager runs one report at month end instead of chasing six different vendors for invoices.
1
Dispatch number
12
Trade lines
Net 30
Master billing
100%
Photo closeout
Built for
The owners and operators who keep buildings running.
Bridgepoint runs dedicated programs for the audiences that own and operate buildings. Pick the program that matches your asset class for the full dispatch model.
Program
Property managers
Single dispatch, consolidated billing, portfolio reporting.
See the programProgram
Multi family operators
In-unit emergency response and recurring common-area service.
See the programProgram
Commercial owners
Office, retail, industrial. Code-compliance and mechanical work.
See the programFAQ
Property manager FAQ.
Common questions from property management companies on account dispatch, integrations, pricing, and after hours coverage.
Discovery call, portfolio walk, scope writing, and account onboarding. Most property management accounts go live within two weeks.
Yes for the major systems. We can take work orders, push status updates, and return closeout documentation.
Trade dispatch rates with property manager pricing tiers based on volume. Flat rate quoting per job. Preventative contracts priced per building.
Yes. Twenty four hour priority dispatch with consolidated billing for property management accounts.
Get in touch
Bring Bridgepoint onto the portfolio.
One dispatch line, one project lead, one paper trail across every trade and every property in the portfolio. Call to set up an account.