Legal
Privacy Policy
Bridgepoint Maintenance ("Bridgepoint", "we", "us", or "our") respects your privacy and is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario privacy law, and Canada's Anti-Spam Legislation (CASL).
Information we collect
We collect personal information you provide directly to us. name, phone number, email address, property address, service requests, and related information necessary to dispatch maintenance services and operate our business.
How we use information
- To dispatch and complete maintenance services you request
- To communicate with you about service requests and follow-up
- To send service reminders and account notices (with consent)
- To meet legal, regulatory, and compliance obligations
- To improve our services and operations
Sharing of information
We share personal information only with our coordinated trades network, dispatch partners, and service providers as needed to deliver requested services. We do not sell personal information.
Cookies and analytics
Our website uses cookies and analytics tools (such as Google Analytics 4 and Google Tag Manager) to understand site usage and improve performance. You can manage cookie preferences in your browser.
Your rights under PIPEDA
You have the right to access, correct, and request deletion of personal information we hold about you, subject to legal and contractual exceptions. To exercise these rights, contact us at service@bridgepointmaintenance.com.
CASL consent
We send commercial electronic messages only with your express or implied consent. To withdraw consent, reply UNSUBSCRIBE to any of our emails or contact us at service@bridgepointmaintenance.com.
Data retention and security
We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. We implement reasonable safeguards to protect personal information.
Contact us
For privacy questions or to exercise your rights, contact:
Bridgepoint Maintenance
North American dispatch. Continental Canada and US.
service@bridgepointmaintenance.com
1-855-910-9090
Last updated: 2026.