01 / ScopeTemporary roof tarp
Emergency tarp install over the affected section to stop water entry while the permanent repair gets scoped.
Talk to dispatch
24/7 emergency
Roof Damage Response
Active roof leak and storm damage response. Temporary patch, dry in, and rebuild coordination.
24 / 7
Live dispatch line
60 min
On-site target
Published
After hours rates
Photo
Documented closeout
24/7 emergency
How roof damage response works.
Bridgepoint Maintenance dispatches roof damage response twenty four hours across Canada and the US. Active leaks from rain or snow. Storm damage from wind, hail, or fallen branches. Our crews stabilize the building first with a temporary dry in, then scope the permanent repair. Call 1-855-910-9090 the moment water shows up through a ceiling.
Temporary roof tarp
Emergency tarp install over the affected section to stop water entry while the permanent repair gets scoped.
Active leak mitigation
Interior water damage mitigation in parallel with the roof work. Containment so the loss does not spread.
Storm damage scoping
Wind, hail, and impact damage scoping. Documentation for the insurance claim.
Tree and debris removal
Coordination on tree and debris removal from the roof and around the building.
Insurance documentation
Photo log, scope of loss, and a written summary suitable for any major insurer.
Permanent repair handoff
Permanent repair scoping with appropriate roofing trades. Coordination from dry in through final repair.
Why owners and managers call Bridgepoint
Roof damage is a two stage event. The first stage is stopping the water and protecting the interior. The second stage is the permanent repair. Most owners run those stages with different vendors and lose time and money in the handoff. Bridgepoint coordinates both ends so the property is protected fast and rebuilt right.
What to expect when you call
- 1Live dispatcher answers, captures the address, the issue, and the property type. Shutoff or safe state guidance over the phone while the truck rolls.
- 2Licensed trade is routed and an ETA written to the work order. You see the dispatch confirmation in your inbox.
- 3Tech scopes on site, photographs the condition, and quotes a flat rate before any tools come out. Approve in person or forward to the listed property manager.
- 4Closeout work order with photos, license number, and a follow up call lands in your inbox within seven days.
Scope of work
Everything covered under roof damage.
Each work line below routes through the same dispatch desk. Tell us which one matches the issue and we will route the right licensed trade.
01 / Scope
02 / ScopeActive leak mitigation
Interior water damage mitigation in parallel with the roof work. Containment so the loss does not spread.
Talk to dispatch
03 / ScopeStorm damage scoping
Wind, hail, and impact damage scoping. Documentation for the insurance claim.
Talk to dispatch
04 / ScopeTree and debris removal
Coordination on tree and debris removal from the roof and around the building.
Talk to dispatch
05 / ScopeInsurance documentation
Photo log, scope of loss, and a written summary suitable for any major insurer.
Talk to dispatch
06 / ScopePermanent repair handoff
Permanent repair scoping with appropriate roofing trades. Coordination from dry in through final repair.
Talk to dispatchHow dispatch works
From the first ring to the closeout photo.
Bridgepoint runs a live emergency desk. The flow below is the same every time, in every market we cover.
- 01
Live dispatcher answers
A real person picks up around the clock. They capture the address, the issue, and any safety steps you can take while the truck rolls.
- 02
Licensed trade is routed
Roof Damage routes to the nearest stocked truck. ETA writes to the work order. You get a dispatch confirmation in your inbox.
- 03
Scoped and quoted on site
The tech walks the issue, photographs the condition, and quotes a flat rate before any tools come out. Approve in person or forward the quote to the property manager.
- 04
Photo documented closeout
Photos, license number, and line-item invoice land in your inbox within seven days. Every job is audit ready if an insurance claim or property transfer follows.
Case file
Roof Damage call closed in under two hours.
A property manager called in an active roof damage incident on a multi-unit residential building. Dispatch routed the nearest stocked Bridgepoint truck. The licensed trade was on site inside 60 minutes, scoped the work, photographed the condition, and closed the job out the same visit. Closeout work order with photos and license number was emailed to the manager that night.
< 60 min
On site target
1
Visit closeout
100%
Photo documented
24 / 7
Live dispatcher
Built for
The owners and operators who keep buildings running.
Bridgepoint runs dedicated programs for the audiences that own and operate buildings. Pick the program that matches your asset class for the full dispatch model.
Program
Property managers
Single dispatch, consolidated billing, portfolio reporting.
See the program
Program
Multi family operators
In-unit emergency response and recurring common-area service.
See the programProgram
Commercial owners
Office, retail, industrial. Code-compliance and mechanical work.
See the programFAQ
Roof damage, answered.
Common questions about active leaks, storm damage, and temporary dry in from property managers, commercial owners, and homeowners.
We coordinate with appropriate roofing trades for full replacements. Our scope is the emergency dry in, the loss documentation, and the project management of the rebuild.
A properly installed emergency tarp protects the building through normal weather. Severe weather may require additional protection.
Our crew documents the damage with photos and a written scope of loss before the temporary repair goes on. The file supports an insurance claim.
We coordinate with arborists and tree removal services to clear the tree before the roof work begins.
24/7 Emergency Dispatch
Active roof leak right now?
Call dispatch. Crews stabilize the building with a temporary dry in first, then scope the permanent repair.