01 / ScopeNo heat response
Furnace, boiler, or heat pump no heat condition. Diagnose, repair, or replace within the same dispatch when conditions allow.
Talk to dispatch24/7 emergency
Emergency HVAC
Twenty four hour HVAC emergency dispatch. No heat, no cooling, gas smell, and system failure.
24 / 7
Live dispatch line
60 min
On-site target
Published
After hours rates
Photo
Documented closeout
24/7 emergency
How the emergency HVAC line works.
Bridgepoint Maintenance runs twenty four hour HVAC emergency dispatch across Canada and the US. Furnaces fail at midnight in February. Air conditioning fails on the hottest day of August. We hold a stocked truck and a TSSA licensed gas tech on call so the call closes the same shift it lands. Call 1-855-910-9090 for HVAC emergencies.
No heat response
Furnace, boiler, or heat pump no heat condition. Diagnose, repair, or replace within the same dispatch when conditions allow.
No cooling response
Central AC, ductless, or RTU no cooling condition. Refrigerant work performed by certified techs.
Gas smell
Suspected gas leak. Call dispatch, call the utility, and leave the building. Our TSSA licensed tech responds after the area is clear.
Equipment failure
Boiler shutdown, RTU compressor failure, blower motor seizure, and any system level failure requiring same shift response.
Frozen evaporator or coil
AC system iced over from low refrigerant or airflow restriction. Diagnose root cause and restore operation.
Commercial and multifamily emergencies
Building wide heating or cooling loss, RTU failures, and equipment swaps coordinated with property management software.
Why owners and managers call Bridgepoint
HVAC emergencies hit when the building is most occupied. Tenants in winter need heat now. Tenants in summer need cooling now. Our dispatch model is built to compress the gap between call and equipment running. Stocked trucks, gas licensed techs, and a documentation trail that closes the work order on the same shift.
What to expect when you call
- 1Live dispatcher answers, captures the address, the issue, and the property type. Shutoff or safe state guidance over the phone while the truck rolls.
- 2Licensed trade is routed and an ETA written to the work order. You see the dispatch confirmation in your inbox.
- 3Tech scopes on site, photographs the condition, and quotes a flat rate before any tools come out. Approve in person or forward to the listed property manager.
- 4Closeout work order with photos, license number, and a follow up call lands in your inbox within seven days.
Scope of work
Everything covered under emergency hvac.
Each work line below routes through the same dispatch desk. Tell us which one matches the issue and we will route the right licensed trade.
01 / Scope
02 / ScopeNo cooling response
Central AC, ductless, or RTU no cooling condition. Refrigerant work performed by certified techs.
Talk to dispatch
03 / ScopeGas smell
Suspected gas leak. Call dispatch, call the utility, and leave the building. Our TSSA licensed tech responds after the area is clear.
Talk to dispatch
04 / ScopeEquipment failure
Boiler shutdown, RTU compressor failure, blower motor seizure, and any system level failure requiring same shift response.
Talk to dispatch05 / ScopeFrozen evaporator or coil
AC system iced over from low refrigerant or airflow restriction. Diagnose root cause and restore operation.
Talk to dispatch
06 / ScopeCommercial and multifamily emergencies
Building wide heating or cooling loss, RTU failures, and equipment swaps coordinated with property management software.
Talk to dispatchHow dispatch works
From the first ring to the closeout photo.
Bridgepoint runs a live emergency desk. The flow below is the same every time, in every market we cover.
- 01
Live dispatcher answers
A real person picks up around the clock. They capture the address, the issue, and any safety steps you can take while the truck rolls.
- 02
Licensed trade is routed
Emergency HVAC routes to the nearest stocked truck. ETA writes to the work order. You get a dispatch confirmation in your inbox.
- 03
Scoped and quoted on site
The tech walks the issue, photographs the condition, and quotes a flat rate before any tools come out. Approve in person or forward the quote to the property manager.
- 04
Photo documented closeout
Photos, license number, and line-item invoice land in your inbox within seven days. Every job is audit ready if an insurance claim or property transfer follows.
Case file
Emergency HVAC call closed in under two hours.
A property manager called in an active emergency hvac incident on a multi-unit residential building. Dispatch routed the nearest stocked Bridgepoint truck. The licensed trade was on site inside 60 minutes, scoped the work, photographed the condition, and closed the job out the same visit. Closeout work order with photos and license number was emailed to the manager that night.
< 60 min
On site target
1
Visit closeout
100%
Photo documented
24 / 7
Live dispatcher
Built for
The owners and operators who keep buildings running.
Bridgepoint runs dedicated programs for the audiences that own and operate buildings. Pick the program that matches your asset class for the full dispatch model.
Program
Property managers
Single dispatch, consolidated billing, portfolio reporting.
See the program
Program
Multi family operators
In-unit emergency response and recurring common-area service.
See the program
Program
Commercial owners
Office, retail, industrial. Code-compliance and mechanical work.
See the programFAQ
Emergency HVAC, answered.
Common questions about twenty four hour heating and cooling dispatch from property managers, commercial owners, and homeowners.
Response time varies by location and traffic. Call 1-855-910-9090 for an ETA based on your address and the current dispatch board.
Yes. Common ignition components, motors, boards, and gas valves ride on the truck for same shift close outs.
Priority dispatch for property manager accounts. We document the call in line with landlord obligations on heat in winter.
Yes. Gas work performed by state and provincial licensed technicians (TSSA in Ontario, state body equivalents in the US). License numbers available on the work order.
24/7 Emergency Dispatch
Heat or cooling out right now?
Call dispatch. Licensed gas techs on call across Canada and the US with stocked trucks for same shift close out.