24/7 emergency dispatch

1-855-910-9090
BRIDGEPOINTMaintenance
Clipboard and tablet on a residential building lobby table with a technician's hands reviewing notes

Property managers

One maintenance line for your whole portfolio across Canada and the US.

Bulk dispatch. Recurring maintenance. Master-account billing. Compliance docs on demand. Built for property managers running multifamily, condo, retail, office, and mixed-use portfolios.

Built for portfolios

The B2B mechanics that matter.

The pieces property managers ask about on the first call. all standard, all built into the Bridgepoint operating model.

  1. 01

    Bulk dispatch + recurring maintenance

    Single intake portal for reactive work orders, scheduled rounds, and seasonal contracts. Daily, weekly, or monthly scopes.

  2. 02

    Master-account billing

    One monthly statement across the whole portfolio. Cost-center tagging by property, by trade, by work-order type.

  3. 03

    Vendor compliance docs on demand

    WSIB clearance, COI with your address as additional insured, ESA, TSSA, and trade licenses available 24 hours.

  4. 04

    MSA-ready service agreements

    Standard MSA, SLA addendum, and rate cards available before kickoff. Custom red-lines welcome.

Bridgepoint promise

Tech at your door in 90 minutes for emergencies. Or the dispatch fee comes back.

Active emergency? Call dispatch and we route the right trade. We quote the dispatch fee up front. If we miss the 90-minute window inside the GTA, we credit it back on your invoice.

Call dispatch · 1-855-910-909024/7. live dispatcher

Emergency dispatched 24/7 for

  • Burst pipe
  • No heat
  • No AC
  • Power loss
  • Sewer backup
  • Flood / water damage
  • Lock-out / hardware
90-minute window applies to the GTA core. Outside the GTA we give a written ETA on the first call.

Onboarding

From discovery call to first dispatch in 14 days.

A repeatable onboarding playbook. small portfolios in 14 days, large portfolios over a 60-day phased rollout.

  1. 01

    Discovery call

    30-minute scoping call. We map your portfolio, current vendors, pain points, and reporting needs.

  2. 02

    Portfolio audit

    On-site walk of the top 3-5 properties. We baseline equipment, recurring issues, and emergency hot spots.

  3. 03

    Pricing + MSA

    Portfolio rate card, SLA addendum, and MSA delivered for review. Master-account billing setup.

  4. 04

    Kickoff + dispatch

    Priority dispatch turned on. First-month review at day 30 and full portfolio QBR at day 90.

Request a B2B intake call

Tell us about the portfolio.

A Bridgepoint operations lead will reach out within one business day to schedule a 30-minute discovery call.

  • 30-minute discovery call
  • Portfolio audit on top 3-5 properties
  • Portfolio rate card + MSA
  • Master-account billing + reporting setup
Reply within one business day. Mon-Fri 8am-6pm ET.
Trades you need (check all)

By submitting you consent to a follow-up email or call from a Bridgepoint operations lead. We never share your information.

Frequently asked

Property manager FAQ.

The questions we hear most often on the first discovery call.

  • Multifamily, condo, retail, office, mixed-use, light industrial, and institutional portfolios across Canada and the US. We size dispatch capacity to match the asset mix.

  • Yes. We integrate with most major property-management work-order systems for intake, status updates, and consolidated reporting. Email-based intake also supported.

  • One invoice per month per portfolio with a per-property breakdown. Cost-center tags map to your accounting structure. Net-30 standard, custom terms negotiable.

  • Yes. We carry general liability and auto coverage with limits typical for North American property-management contracts and add your entity as additional insured on request.

  • Two weeks from MSA signature to first dispatch on a small portfolio. Larger portfolios run a phased rollout 30-60 days.

  • Yes. Tenants call our 24/7 dispatch line. We triage, route the right trade, and notify your on-call PM. Tenant-direct dispatch keeps response time tight.

Get in touch

Ready to consolidate your maintenance vendors?

Bridgepoint runs the dispatch line, the trades, the billing, and the reporting. Property managers across Canada and the US plug us in and ship vendor sprawl out the door.

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